Dr. Gretchen Hageman has built her career around a simple but powerful belief: that animals heal better when they feel safe. Now serving as Multi-Site Managing Medical Director at NVA's Deerfield Animal Care Center and Mundelein Animal Hospital in Illinois, she brings a warm, fear-free approach to every exam room, along with specialized interests in pain management, integrative medicine, and geriatric palliative care.

Most recently, she was recognized as one of five women featured in the "Women Leading the Way" cover story in the March 2026 issue of Deerfield Neighbors Magazine.

Her career journey reflects what's possible when compassion and leadership go hand in hand.

1. What inspired you to step into a leadership role?

As a veterinarian, leadership starts on the hospital floor — technicians and assistants look to you for guidance, especially in difficult moments. When I transitioned from emergency and critical care into a dual role as clinician and medical director, I gained the opportunity to care not just for patients, but for my team. A well-supported team directly shapes the client experience and the compassion our patients receive.

2. What challenges have you faced as a female leader?

The biggest challenge has been confronting the misconception that vulnerability and empathy are weaknesses. Over time, I've learned they're actually powerful strengths. Being open and authentic can feel uncomfortable, but the trust and resilience it builds lead to deeper, more enduring relationships.

3. What's the most important quality you look for when building a strong team?

It starts before someone even joins. I look beyond technical skills to assess whether a candidate's values align with the team's culture. Once someone is on board, the goal is deepening ownership — when team members internalize shared values rather than just following rules, it creates natural accountability. Ownership breeds pride, and pride elevates the standard of care.

4. What resources has NVA provided to support your growth?

NVA has provided support at every level. My divisional leaders, Dov Lang and Nicole Albrent, have helped me build better boundaries, learn to delegate, and feel empowered to ask for what I need. Access to the MDVM Leadership Channel and monthly talks gave me a community of peers who truly understand this role. And connections to expert trainers and resources like the PetOne Veterinary Training Center have helped me sharpen my own skills while developing my teams.

5. What advice would you give to other female veterinarians considering medical leadership?

Advocate for what you know is right — professionally and with confidence. Real leadership isn't heavy-handed; it's nuanced. Show up as your most authentic self: vulnerable and strong at the same time. Stay grounded in your values, trust your clinical foundation, and show up for your team even when it's hard. You'll not only lead well — you'll make this profession better for the people and patients who come after you.

More about Dr. Gretchen Hageman:

Dr. Hageman graduated from Ross University School of Veterinary Medicine in 2013 after finishing her clinical year at Colorado State University. She is especially interested in pain management, integrative medicine, geriatric palliative care, and education. She is passionate about creating a low-stress, positive, trusting environment for our patients so they aren’t anxious about coming to the hospital. She welcomes the opportunity to sit on the floor with her patients allowing them to be as relaxed as possible throughout their exam.

While the mountains and oceans bring her peace, the Midwest has her heart since she grew up in Evanston. She really enjoys sharing all kinds of adventures with her kids, her dog, and her husband. She also loves doing yoga and taking care of her garden.